Privacy policy

A. Purpose and Scope of Data Collection

The primary types of data collected on www.greenlines-dp.com include, but are not limited to, customers’ email addresses, phone numbers, and mailing addresses.
This information is required when customers contact www.greenlines-dp.com to request assistance, consultation, or information regarding our products and services.

Customers are solely responsible for maintaining the confidentiality of their personal contact information and email accounts.
Customers are also obligated to promptly inform www.greenlines-dp.com of any unauthorized use, abuse, or security breaches involving their registration details or passwords so that appropriate measures can be taken.

B. Scope of Information Use

Customer information is used strictly for the following purposes:

  • To provide product and service information upon customer request;

  • To send marketing or promotional emails about goods and services offered by the company;

  • To deliver notifications or announcements regarding activities between www.greenlines-dp.com and customers when necessary;

  • To contact and resolve issues with customers in special circumstances.

Customer data will not be used for any purpose other than those directly related to transactions and communications with www.greenlines-dp.com, unless required by law or requested by competent judicial authorities such as the Procuracy, Court, or Investigation Police.

C. Data Retention Period

Personal data of customers will be retained until a deletion request is submitted.
In all other cases, such information will be securely stored on the servers of www.greenlines-dp.com.

D. Contact Information of the Data Controller

GREENLINES DP TECHNOLOGY COMPANY LIMITED

  • Address: No. 2 Ngo Duc Ke Street, Ben Nghe Ward, District 1, Ho Chi Minh City, Vietnam

  • Hotline: +84 98 800 9579

  • Email: contact@greenlines-dp.com.vn

E. Access, Correction, and Deletion of Personal Data

Customers have the right to access, review, update, modify, or delete their personal data at any time by logging into their account and editing their information, or by submitting a request to www.greenlines-dp.com.

Customers may also submit complaints or inquiries related to personal data security to the website’s management team. Upon receiving such requests, www.greenlines-dp.com will verify the details and take appropriate actions depending on the case.

F. Commitment to Data Protection

www.greenlines-dp.com is fully committed to safeguarding customers’ personal information in accordance with its Privacy and Data Protection Policy.
Collection and processing of personal data are conducted only with the customer’s consent, except where otherwise required by law.

www.greenlines-dp.com will not use, disclose, transfer, or share customer information with any third party without prior authorization from the customer.

In the unlikely event of a data breach or unauthorized access caused by external attacks, www.greenlines-dp.com will promptly notify the relevant authorities and affected customers for timely investigation and resolution.

All online transaction information — including electronic invoices and accounting records — is strictly protected and encrypted on our servers.

Individuals registering for purchases or services on www.greenlines-dp.com are required to provide accurate personal information such as full name, contact address, email, and phone number, and are fully responsible for the accuracy and legality of the provided data.

www.greenlines-dp.com shall not be held liable for any disputes or claims arising from inaccurate or falsified information submitted during registration.