1. Please provide full name, date of birth, address, telephone number when buying tickets for communicating in necessary cases.
  2. Passengers must present 20 minutes before departure time. 
  3. Should you want to amend the ticket information after purchase, please kindly contact our office at least 1 hour before the printed departure time to get 1 free of charge amendment, the second time & after departure time shall be charged 20% of the ticket price.
  4. Should you want to get ticket refund before departure time, 20% of the ticket price shall be charged.
  5. Should you want to get ticket refund after departure time, 50% of the ticket price shall be charged.
  6. For any demand of 20 tickets or more, procedures for changing or returning tickets must be carried out 1 day ahead of your departure date.
  7. The tickets are valid for 1 year from the printed date. Should you need an amendment or refund, please kindly follow these regulations above (ticket codes are required in case the tickets are faded or torn.
  8. Should you wish to change the passenger’s name after buying tickets, kindly contact the Ticket office before you on board.
  9. GreenlinesDP reserve the right to exclude from liability for cancellation and delay of his scheduled voyage due to force majeure such as Weather conditions, tidal conditions, unforeseen operational or technical reasons ...