1. Please provide fullname, date of birth, address, telephone number when buying tickets for communicating in necessary case.
  2. Passengers must present 20 minutes before departure time. 
  3. Should you want to amend the ticket information after purchase, please kindly contact our office at least 1 hour before the printed departure time to get 1 free of charge amendment, the second time shall be charged 20% of the ticket price.Should you want to get ticket refund before departure time, 20% of the ticket price shall be charged.
  4. Should you want to get ticket refund before departure time, 20% of the ticket price shall be charged.
  5. Should you want to get ticket refund after departure time, 50% of the ticket price shall be charged.
  6. For any demand of 20 tickets or more, procedures for changing or returning tickets must be carried out 1 day ahead of your departure date.
  7. The tickets are valid for 1 year from the printed date. Should you need amendment or refund, please kindly follow these regulations above (ticket codes are required in case the tickets are faded or torn.
  8. Should you wish to  change passenger’s name after bying ticket, kindly  contact the Ticket office before you on board.
  9. GreenlinesDP reserve the right to exclude from liability for cancellation and delay of his scheduled voyage due to force majeure such as: Weather conditions, tidal conditions, unforeseen operational or techniqual reasons ...